Upon completion of your downloadable order, you will be prompted to click the download link (If you click a 2nd time, the download will stop and start the process over again. Clicking many times won't hurry the process) and your product will be directly transferred to your computer. Depending on Internet traffic, your wait can be 15 min. to over an hour. Still faster than the mail. (Check downloads folder if it's not on your desktop.) If you accidentally left the page, simply open the email that comes automatically and click the link in the email. You will have 14 days of unlimited tries to download the file.
If you still have a problem, go to "contact us" and we'll take care of any issues or refund your money.
Downloads presently unavailable to Africa.